bonus88ph Privacy Policy: How We Handle Your Account Data
This Privacy Policy explains what information bonus88ph collects when you open an account, make a deposit through GrabPay, Coins. ph or InstaPay, and use the platform — and exactly what we do with it. Read this before you proceed so you know where your data goes and how to reach us if you have questions.
Account data handled with care
GrabPay, Coins. ph, InstaPay transaction records
Your right to review and correct
Clear contact path for data queries
POLICY SCOPE DETAILS
What This Policy Covers and How It Applies
When you create an account with us, we collect the information you supply during registration — your name, contact details, and the payment method you choose for deposits, whether that is GrabPay, Coins. ph or InstaPay. Each time a transaction is processed, a record is created: the payment channel used, the amount, the timestamp and the status. We retain these records to support account reconciliation, respond to dispute queries and comply with requirements that apply in regions where access to bonus88ph is permitted under local law. We also collect device and session data automatically — the type of device you use to reach the platform, your browser session identifiers and navigation patterns within the site. This data helps us identify technical issues and keep your account session stable. We do not sell this information to third parties for marketing. Where we engage third-party service processors — such as payment processors that handle your GrabPay or InstaPay transfer — those processors access only the data they need to complete the transaction, under contractual obligations that mirror our own handling standards. Your data is stored on servers with access controls; we review those controls periodically. This policy applies to all accounts opened through bonus88ph and is available to you here at any time.
GrabPay
Transaction data from GrabPay deposits is recorded and held for account reconciliation.
Coins. ph
Coins. ph transfer records are retained to support wallet queries and dispute resolution.
InstaPay
InstaPay push details are logged per transaction and accessible through your account history.
Device Data
Session identifiers and device type are collected automatically to maintain account stability.
INSIDE VS OUTSIDE
Where This Policy Applies and What It Does Not Cover
This policy governs data collected directly through bonus88ph — your account, your transactions and your activity on our platform. It does not extend to services or websites that we link to but do not operate. Understanding the boundary helps you know when to look here and when to check the privacy terms of another service.
Account Access
Data you submit when opening or updating your account — name, contact information, login credentials — falls inside this policy. We handle that data according to the terms set out here.
Transaction Records
Deposit and withdrawal records tied to GrabPay, Coins. ph or InstaPay are within scope. These records are accessible in your account transaction history after login.
Site Content and Cookies
Cookies and session data generated while you browse the platform are covered here. You can manage cookie preferences through your browser settings; the effect on certain site functions is noted in the cookie section below.
Third-Party Services
Payment processors, game studios such as Habanero, PG Soft, CQ9 and Microgaming, and any external links you follow from our pages are governed by their own privacy terms — not this policy.
ACTIONS YOU CAN TAKE
Your Practical Choices Under This Policy
You have specific actions available to you in relation to the data we hold. Reviewing your transaction history is the starting point: after login, your account dashboard shows the record of every deposit, including the payment channel and status. If any detail there looks incorrect — a duplicate entry, a wrong amount posted, or an outdated contact detail on the profile — you can raise a correction request directly. We do not ask you to prove data is wrong before we look at it; a clear description of the issue is enough to open a review. If you want to understand what categories of personal data we hold on your account, you can submit a data query through our support channel. For questions that go beyond a standard support exchange — such as a request to delete an account or to restrict how we use certain data — contact us in writing through the address listed in the support section below. We aim to acknowledge such requests within a reasonable period, though processing time depends on the complexity of the query. Access to these rights is available where local law in the Philippines and other eligible regions permits.
Review Your Records
Your transaction history and account profile are visible after login. Check those first — most data queries are answered by what is already shown there.
Correct Account Details
If a name, contact detail or linked payment record is wrong, submit a correction request through support. Describe the issue clearly and we will open a review.
Raise a Data Query
To find out what personal data categories we hold, use the live chat or email contact path. We respond in writing so you have a record of the exchange.
Request Account-Level Changes
Deletion or restriction requests require a written submission. Use the contact details in the support section; we acknowledge receipt and follow up with next steps.
REACH OUR TEAM
How to Contact Us About This Policy
If a section of this policy raises a question, or if you want to act on any of the rights described above, there are three ways to reach us. Choose the channel that fits your situation — live chat works for quick account queries, while email and the help desk are better for written data requests that need a paper trail.
Live Chat
Start a live chat session from any page on bonus88ph. Use this for quick account data questions or to ask where a specific transaction record is located.
Email Support
For written data queries — correction requests, deletion requests or policy clarifications — email our support team. You will receive a written reply you can keep for reference.
Help Desk
Submit a formal data query through the help desk form available after login. This route creates a ticket number so both you and our team can track the request to resolution.
HOW WE PROTECT DATA
Data Handling, Cookies, Retention and Security
We use access controls and standard encryption protocols on data stored through bonus88ph. Account passwords are not stored in plain text. Session cookies are used to keep you logged in during a browsing session and are cleared when you close the session; persistent cookies that support site function can be managed through your browser. We retain transaction records for as long as required to support account operations and respond to disputes — after that period, records are either deleted or anonymised. If our data handling practices change in a material way, we update this policy page and note the date of the change at the top of the document.
Access Controls
Account data is stored behind access controls that limit who within our operations can view it. We review these controls periodically and update them when our infrastructure changes.
Cookie Management
Session cookies clear when you close your session. Persistent cookies that support site navigation can be adjusted through your browser settings — the relevant options are in your browser's privacy or storage section.
Data Retention
Transaction records — including GrabPay, Coins. ph and InstaPay deposits — are kept for the period needed to support account operations and resolve disputes. After that, data is deleted or anonymised.
Policy Updates
When this policy changes in a material way, the updated version is posted here with a revision date. Continuing to use the account after an update means you have seen the revised terms.
POLICY FAQ
Common Questions About the bonus88ph Privacy Policy
These are the questions we get most often about how we handle account data, what you can access, and how to reach us. If your question is not here, use the live chat or email route in the support section above.
What personal data does bonus88ph collect when I open an account?
We collect the details you enter during registration — name, contact information and your chosen login credentials. We also record payment method data when you make a deposit through GrabPay, Coins. ph or InstaPay, along with session and device identifiers generated during your visit.
Can I see the transaction records tied to my account?
Yes. After you log in, your account dashboard shows the transaction history for your account, including each deposit channel used, the amount and the processing status. If a record looks wrong, raise a correction request through live chat or email support.
Does bonus88ph share my data with third parties?
We do not sell your data to third parties for marketing. Payment processors that handle GrabPay, Coins. ph or InstaPay transfers access only the data needed to complete your transaction, under contractual obligations. Game content studios such as Habanero, PG Soft, CQ9 and Microgaming are not given your personal account data.
How do I request a correction to my account details?
Contact us through live chat or email with a clear description of what needs to change — for example, a wrong contact number or an outdated linked detail. We open a review when we receive your request. You do not need to prove the error first; a clear description is enough.
How long does bonus88ph keep my data?
Transaction and account records are retained for the period needed to support account operations and respond to disputes. After that period, data is deleted or anonymised. The exact retention period depends on the record type and on requirements that apply where access to the platform is permitted under local law.
How do I submit a formal request to delete my account data?
Deletion requests need to be submitted in writing. Use the help desk form after login or send an email to our support team. We acknowledge receipt and follow up with the steps and timeline. Processing time depends on the complexity of the request and applicable local requirements.
Sports / App